Troubleshooting

5 posts

Office 365: Outlook App Error: Something went wrong and Outlook couldn’t set up your account.

When clicking on the Outlook App (2019) to get it set up with our Office365 account we hit this: Outlook: Something went wrong and Outlook couldn’t set up your account. Please try again. Well, nothing worked. With Office365 we can’t set up our Outlook client manually either. Logging in to […]

Intuit QuickBooks: Freeze/Crash on Open: Error UCRTBase.DLL – FIX

So, we went through the gamut of troubleshooting in our previous post: Intuit QuickBooks: Freeze/Crash or Error 6123 When Opening a QB Company File – FIX Running the QB Refresher utility worked on any user profile where no company files were opened before. Since we used a local admin account […]

Windows Server and Windows Desktop: How-To Reset a Local User Profile or RDS User Profile Disk

Once in a while we hit the wall when troubleshooting a problem with an application. After running the troubleshooting gamut with the “problematic” application behaving in any other profile on that system, it becomes obvious that there is some sort of corruption in the afflicted user’s local profile. Windows Server […]

Intuit QuickBooks: Freeze/Crash or Error 6123 When Opening a QB Company File – FIX

We set up a number of new Dell laptops for a client. And, as with anything IT related there’s always a random chance something won’t work somewhere. Well, in this case, one of the several laptops had Intuit QuickBooks 2019 Accountant’s Edition decide that it would not cooperate. When opening […]

AD DS Operation Failed – directory service is missing mandatory configuration – Event ID 2091 – FSMO Role Broken

We went to run a DCPromo on a temporary DC to remove it from a domain and received the following error: Active Directory Domain Services Installation Wizard The operation failed because: Active Directory Domain Services could not transfer the remaining data in directory partition DC=ForestDNSZones,DC=DOMAIN,DC=LOCAL to Active Directory Domain Controller […]