Philip Elder

80 posts

IMPORTANT: SonicWALL Vulnerability Patch for Remote Management

We don’t receive a lot of these kinds of messages from SonicWALL so when it came in it was treated with much suspicion. The message can be found here: SonicWALL Security Advisory Announcement Below is a quote with all of the tracking stuff removed from the URLs. July 19, 2019A […]

Office 365: Outlook App Error: Something went wrong and Outlook couldn’t set up your account.

When clicking on the Outlook App (2019) to get it set up with our Office365 account we hit this: Outlook: Something went wrong and Outlook couldn’t set up your account. Please try again. Well, nothing worked. With Office365 we can’t set up our Outlook client manually either. Logging in to […]

Security: Client E-mail Warning for Current Malware Campaigns

The first place in any “security strategy” should be to train the human. Most malware infections today are caused by a user clicking through when they should not have. The posters below give a very clear set of workflows for an infection. Excellent posters via MALWARE-TRAFFIC-ANALYSIS.NET Note the STEP IN […]

I want to get started in IT in a Cloud First World. What do I do?

The following were drawn up during a mentoring session this morning. How do I start? The first thing we need to do is get the business essentials in place. A business identity and a professional presentation are very important. An @Hotmail.Com address, or other such generic e-mail services, is definitely […]

AMD’s Game Changer: EPYC Rome and S2D

A conversation on the S2D Slack channel brought about a realization that we are on the cusp of one of the bigger technology shifts in the CPU industry in a very long time. Since Intel incorporated Core into their Intel Xeon line many, many years ago where we saw a […]

Intuit QuickBooks: Freeze/Crash on Open: Error UCRTBase.DLL – FIX

So, we went through the gamut of troubleshooting in our previous post: Intuit QuickBooks: Freeze/Crash or Error 6123 When Opening a QB Company File – FIX Running the QB Refresher utility worked on any user profile where no company files were opened before. Since we used a local admin account […]

Windows Server and Windows Desktop: How-To Reset a Local User Profile or RDS User Profile Disk

Once in a while we hit the wall when troubleshooting a problem with an application. After running the troubleshooting gamut with the “problematic” application behaving in any other profile on that system, it becomes obvious that there is some sort of corruption in the afflicted user’s local profile. Windows Server […]